Referrals & Fees
Claiming a Rebate
To claim a rebate under the Medicare Better Access Initiative, you will need to obtain a referral from your general practitioner. If you meet the criteria, your GP will complete a mental health care plan under the Better Access initiative.
Find out more here: https://www.health.gov.au/initiatives-and-programs/better-access-initiative
Typically you will be eligible for a rebate for a maximum of 10 psychology sessions in one calendar year. A report is required to be sent to your GP after each referral block.
After full payment, your rebate of $129.55 (as of 1 July 2021) will be then be processed and deposited back into your bank account by Medicare.
To claim the Medicare rebate for your sessions you will need to provide a copy of your doctor’s referral under the plan, by your first appointment. If you are unable to provide your referral you will be required to pay the full fee for the session. We prefer referrals to be sent to us via fax or email, before your appointment. Otherwise, please bring it along to your first appointment.
Fees and Rebate options
No referral is needed if you plan to have private sessions or are claiming through your private health insurance.
The fee for an initial consultation is $245. Subsequent consultations are $230. Sessions are 50 minutes. Non-business hours, including Saturday appointments, attract a surcharge of $10.
Full payment is required at the time of your appointment via EFTPOS, Visa or Mastercard or direct bank transfer.
Fees & Rebates
| Fees & Rebate Options | Medicare Referral | Private Health Insurance | No Rebate |
|---|---|---|---|
|
Initial consultation |
Out of pocket $115.45
(Full fee $245, with Medicare rebate of $129.55)
|
Rebate is based on your private health cover |
$245 |
|
Subsequent consultations |
Out of pocket $100.45
(Full fee $230, with Medicare rebate of
$129.55)
|
Rebate is based on your private health cover |
$230 |
Private Health Insurance
If you have private health insurance in Australia, you may be able to claim a rebate.
Please check with your health fund for details.
Cancellation Policy
We require 48 hours notice to reschedule or cancel any session without incurring extra fees. This policy is to ensure the appointment can be offered to clients on the waiting list. The following fees will be charged for non-attendance or cancellation with less than 48 hours notice:
Notice Period | Fee |
24 – 48 hours notice | Half session fee |
Less than 24 hours notice | Full session fee |
Please note that you cannot claim Medicare or private health fund rebates on sessions that you have not attended. You are responsible for paying the fees outlined above for non-attendance or late cancellation.
We understand that occasionally an unexpected emergency or sickness may prevent you from attending your appointment. In these circumstances please call and let us know as soon as possible.
Please note that we do not provide independent assessments or medico-legal reports for the purposes of third-party insurance matters or legal issues. We do not provide cognitive assessments including assessments for autism or adult ADHD or treatment under WorkCover or an Insurance claim.